1. Introduction

Dr Freeman and The Medical Aesthetics Studio are dedicated to protecting the privacy and confidentiality of our patients' personal information. This privacy policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We may collect and hold personal information, including but not limited to:

• Name, address, and contact details

• Date of birth and gender

• Medical history and records

• Health insurance information

• Financial and billing information

We collect this information to ensure the provision of high-quality medical services and to meet our legal and professional obligations.

3. Use of Personal Information

We use personal information for the following purposes:

• Providing medical consultations and treatments

• Managing appointments and scheduling

• Processing payments and insurance claims

• Communicating important clinic updates and relevant healthcare information

4. Disclosure of Personal Information

We may disclose personal information to the following entities:

• Healthcare professionals involved in your treatment

• Service providers engaged in clinic operations and support services

• Government authorities as required by law

• Other third parties with your explicit consent or direction

We take all reasonable steps to ensure that any third party receiving personal information complies with the applicable privacy laws.

5. Data Security

We implement comprehensive security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. These measures include secure data storage, restricted access to personal information, and regular security reviews.

6. Access and Correction

You have the right to access and request correction of your personal information held by The Medical Aesthetics Studio. Please contact our privacy officer if you wish to access or amend your information.

7. Complaints

If you have any concerns or complaints about our privacy practices or believe that your privacy rights have been breached, please contact The Medical Aesthetics Studio immediately. We will promptly investigate and address any complaints received.

8. Changes to the Privacy Policy

We may update this privacy policy from time to time to ensure its compliance with legal and regulatory requirements. Any changes will be posted on our website, and the updated policy will become effective upon posting.

9. Contact Information

For any inquiries or concerns regarding our privacy practices or this policy, please reach out at:

Dr. Sally Freeman

The Medical Aesthetics Studio
Suite 9, 394 Samford Road, Gaythorne, QLD, 4051
hello@themas.com.au